FAQs

We ask all fundraisers participating in the event to pledge to raise a minimum of £250. You should aim to reach 75% before the event.

To secure your place you are required to pay a nonrefundable fee of £25.

As part of the set-up process, you are automatically set up a fundraising page with us. You can share this online with friends and family and host in person events to contribute to your fundraising. We are always on hand to answer any questions, and will help you every step of the way.

Please get in contact with us via events@rethink.org and we will provide support and advise on next steps.

Once you have paid your registration fee, you have a place in the event.

You should let us know as soon as possible, so we can reallocate the place to another fundraiser. You can defer your place to the following year and roll over your fundraising (note you can only do this 1 year, and we cannot guarantee we will have places in subsequent years).

Once the event console opens you will receive an email to complete your registration with Let’s Do This, when this is complete you will receive more information on what wave you will be in.

Please visit this page here to contact the organizers directly Support ticket with Swim Serpentine

Let’s do this is the event console for Swim Serpentine, when the console opens you will receive with your registration link from them. We will email you to let you know when this is happening.

Unfortunately, we are unable to reallocate you due to the limited about of places per distances. Should one of our fundraisers no longer be able to participate we will contact you if you wish to be placed on our waitlist.